Christmas Delivery Policy

We understand how important it is for your gifts to arrive on time during the festive season. To help ensure your order arrives before Christmas, we strongly recommend placing your order as early as possible and choosing our faster delivery options as delays may occur.

Recommended (Not Guaranteed) Last Order Dates for Christmas Delivery

- Royal Mail Standard Delivery: Order before 3pm on Tuesday, 17th December*

- Royal Mail Express Delivery: Order before 3pm on Wednesday, 18th December*

- Special Delivery: Order before 3pm on Thursday, 19th December*

*These dates are recommended guidelines, unfortunately, due to circumstances outside of our control, we cannot guarantee delivery before Christmas. Any orders placed after these dates are not likely to be delivered before Christmas.

Orders will not be processed or dispatched between 24th December and 28th December.

Important Information

While we will make every effort to dispatch orders promptly and ensure they arrive in time for Christmas, we cannot guarantee all orders will arrive by Christmas Day. Factors such as weather disruptions or courier delays/issues are outside of our control.

In the event of delivery issues caused by the courier, we will work to resolve them as quickly as possible. However, we cannot guarantee issues will be rectified in time for Christmas.


Delivery Address Details

To minimise potential delays:

- Please double-check your delivery address is correct when placing your order.
- If we notice an issue with your address, we may need to contact you to confirm the details. This could delay dispatch, so please monitor your emails and phone calls as we may need to reach out. It is important to check your spam/junk emails too.

If your order is dispatched to an incomplete or incorrect address, the courier may return the parcel to us. In this case, additional delays may occur.

Returns Policy

If your order does not arrive by Christmas and you no longer require it, you are welcome to return your items free of charge for a refund.

If you have any questions or need advice on ordering for Christmas, please email us at info@bumbletree.co.uk . We are happy to help!

Thank you for your understanding and for choosing us this holiday season.